60040 – Managers in customer and personal services
60040 – Managers in customer and personal services
Managers in customer and personal services include managers of establishments that provide services such as dry cleaning, hairdressing or residential cleaning. This unit group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Profile
Index of titles
Academy of music manager
Art school manager
Automobile driver training school manager
Automobile driving school manager
Barber shop manager
Beauty shop manager
Boarding kennel manager
Car wash manager
Carpet cleaning service manager
Cold-storage manager
Cooking school manager
Craft school manager
Crematorium manager
Dance school manager
Dog grooming establishment manager
Dog kennel manager
Driving school manager
Dry cleaning plant manager
Dry cleaning service manager
Escort agency manager
Esthetic services manager
Fur cleaning plant manager
Hairdressing salon manager
Hairstyling salon manager
Holidays service manager
Home care service manager
Janitorial services manager
Kennel manager
Laundry and dry cleaning manager
Laundry manager
Laundry service manager
Massage parlour manager
Modelling school manager
Movie theatre manager
Music academy manager
Music school manager
Pest control service manager
Pet care services manager
Pet grooming establishment manager
Pet grooming salon manager
Pet-sitting service manager
Residential cleaning service manager
Sauna manager
School of art manager
Septic tank service manager
Shoe repair service manager
Spa director
Spa manager
Swimming pool maintenance service manager
Tanning salon manager
Tour operator
Truck wash manager
Weight-loss clinic manager
Window washing service manager
Main duties
This group performs some or all of the following duties:
Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
Establish or implement policies and procedures for staff
Plan and control budget and inventory
Respond to inquiries or complaints and resolve problems
Manage contracts for advertising or marketing strategies
Hire, train and supervise staff.
Employment requirements
A college diploma or vocational certificate in the subject of instruction may be required.
One to three years of experience in the service being offered are usually required.
Completion of secondary school is usually required.
Additional information
Exclusions
Accommodation service managers (60031)
Cleaning supervisors (62024)
Executive housekeepers (62021)
Other business services managers (10029)
Retail and wholesale trade managers (60020)
Retail sales supervisors (62010)
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