13110 – Administrative assistants



13110 – Administrative assistants
Administrative assistants perform a variety of administrative duties in support of managerial and professional employers. They are employed throughout the private and public sectors.

Index of titles
Administrative assistant
Administrative assistant - office
Administrative secretary
Appointment secretary
Church secretary
Contracts secretary
Executive secretary (except legal and medical)
Finance secretary
Human resources administrator
Human resources administrator - Canadian armed forces
Human resources secretary
Loans and grants administrative assistant
Office administrative assistant
Personal secretary
Private secretary
Recording secretary
Sales secretary
School secretary
Secretary (except legal and medical)
Taxation service secretary
Technical secretary


Main duties
This group performs some or all of the following duties:
Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
Schedule and confirm appointments and meetings of employer
Order office supplies and maintain inventory
Answer telephone and electronic enquiries and relay telephone calls and messages
Set up and maintain manual and computerized information filing systems
Determine and establish office procedures
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
Record and prepare minutes of meetings
Arrange travel schedules and make reservations
May compile data, statistics and other information to support research activities
May supervise and train office staff in procedures and in use of current software
May organize conferences.


Employment requirements
Completion of secondary school is usually required.
Completion of a one- or two-year college or other program for administrative assistants or secretaries or previous clerical experience is required.


Additional information
Court reporters, medical transcriptionists and related occupations (12110)
Executive assistants (12100)
Legal administrative assistants (13111)
Medical administrative assistants (13112)
Office manager (in 13100 Administrative officers )