12010 – Supervisors, general office and administrative support workers




12010 – Supervisors, general office and administrative support workers
Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.


Index of titles
Administrative clerks supervisor
Attendance records supervisor
Clerical supervisor
Contract clerks supervisor
Data control supervisor
Data entry clerks supervisor
Data entry supervisor
Desktop publishing operators supervisor
Desktop publishing supervisor
Desktop publishing system supervisor
Electronic data-processing (EDP) unit - supervisor
Filing clerks supervisor
Filing service supervisor
General office clerks supervisor
Hospital admitting clerks supervisor
Nursing registry supervisor
Office clerks supervisor
Office machine operators supervisor
Office services supervisor
Office supervisor
Operations supervisor
Personnel clerks supervisor
Photocopy unit supervisor
Price information clerks supervisor
Receptionists and hostesses supervisor
Receptionists supervisor
Records clerks supervisor
Records management services supervisor
Records management supervisor
Records office supervisor
Registration unit supervisor
Registry supervisor
Switchboard operators supervisor
Telephone operators supervisor
Telephone service supervisor
Telephone system night supervisor
Telephone system supervisor
Unit clerks supervisor
Word processing service coordinator
Word processing unit supervisor


Main duties
This group performs some or all of the following duties:
Coordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
Establish work schedules and procedures and coordinate activities with other work units or departments
Resolve work-related problems and prepare and submit progress and other reports
Train workers in job duties, safety procedures and company policies
Requisition supplies and materials
Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
May perform the same duties as workers supervised.


Employment requirements
Completion of secondary school is required.
Completion of college courses related to area supervised is usually required.
Experience in the occupation supervised is usually required.


Additional information

Office manager (in 13100 Administrative officers )
Supervisors, finance and insurance office workers (12011)
Supervisors, library, correspondence and related information workers (12012)
Supervisors, supply chain, tracking and scheduling coordination occupations (12013)
Supervisors, mail and message distribution occupations (72025)