22220 – Computer network and web technicians



22220 – Computer network and web technicians
Computer network technicians establish, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. Web technicians set up and maintain internet, extranet and intranet Web sites and Web-server hardware and software, and monitor and optimize network connectivity and performance. They are employed in information technology units throughout the private and public sectors. Computer network and Web technicians who are supervisors are included in this group.


Index of titles
Computer master console operator
Computer network technician
Computer network technicians' supervisor
Computer operations supervisor
Computer tape librarian
Data centre operator
Digital computer operator
Internet Web site technician
Local area network (LAN) administrator
Local area network (LAN) manager
Local area network (LAN) operator
Local area network (LAN) technician
Network administrator
Network analyst
Network controller
Network operator
Network security administrator
Network support analyst
Network support technician
Network system administrator
Server administrator
Technical support analyst - network
Web site administrator
Web technician
Wide area network (WAN) administrator
Wide area network (WAN) technician


Main duties
This group performs some or all of the following duties:

Computer and network operators
Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
Evaluate and install computer hardware, networking software, operating system software and software applications
Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
Provide problem-solving services to network users
Perform routine network start up and close down and maintain control records
Perform data backups and disaster recovery operations
Conduct tests and perform security and quality controls
Perform shell scripting or other basic scripting tasks
May supervise other workers in this group.

Web technicians
Install, maintain, troubleshoot and upgrade Web-server hardware and software
Implement network traffic and security monitoring software, and optimize server performance
Control and monitor e-mail use, Web navigation, and installed software
Respond to requests for help and information from Web site visitors and Web site designers.


Employment requirements
Completion of a college or other program in computer science, network administration, Web technology or a related field is usually required.
Certification or training provided by software vendors may be required by some employers.
Registration with a regulatory body is required in Saskatchewan.
Additional information
Progression to computer programming, interactive media development, Web development or systems analysis is possible with experience.


Advertising, marketing and public relations managers (10022)
Computer engineers (except software engineers and designers) (21311)
Computer systems developers and programmers (21230)
Information systems testing technicians (22222)
User support technicians (22221)
Web designers (21233)