12104 – Employment insurance and revenue officers



12104 – Employment insurance and revenue officers
Employment insurance and revenue officers administer and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services. They are employed by government agencies.


Index of titles
Adjudication officer - employment insurance
Adjudicator - employment insurance
Appeal judge - employment insurance
Appeal officer
Appeal officer - taxation
Assessing officer - taxation
Assessing unit head - taxation
Audit reviewer - taxation
Benefits officer - government services
Business expertise advisor - government services
Business expertise consultant - government services
Citizen services officer (CSO) - government services
Claims adjudication officer - employment insurance
Claims adjudicator - employment insurance
Collection agent - government services
Collection officer - taxation
Collection unit head - government services
Collector of taxes
Coverage and interpretation officer - taxation
Employment insurance agent
Employment insurance benefit claims investigator
Employment insurance benefits control officer
Employment insurance officer
Excise duty agent
Excise duty officer
Excise duty supervisor
Excise examiner
Excise tax collection supervisor
Excise tax collector
Excise tax inspector
Excise tax officers supervisor
Field auditor - taxation
Goods and services tax (GST) collection officer
GST (goods and services tax) collection officer
Integrity services investigator - government services
Integrity services investigator - Service Canada
Integrity services officer - government services
Municipal tax collector
Office auditor - taxation
Payment service officer - government services
Regional claims and benefits officer - employment insurance
Revenue agent
Revenue officer
Revenue recovery officer
Revenue supervisor
Succession duty auditor - taxation
Tax appeal officer
Tax assessor
Tax auditor - government services
Tax auditors team leader
Tax collection officer
Tax collector
Tax enforcement officer
Tax interpretation officer
Tax investigator
Tax officer
Tax recovery officer
Taxation investigator
Taxation officer


Main duties
This group performs some or all of the following duties:
Excise tax revenue officers
Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
Examine accounting systems and internal controls of organizations
Provide advice on reporting and evaluation methods for goods subject to taxation
Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
Government benefits services officers
Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
Ascertain the facts on such issues as reasons for loss of employment and availability for work
Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.


Employment requirements
A bachelor's degree or college diploma is usually required.
Several years of related administrative or regulatory experience may be required.
Completion of specialized government training is required.
Additional information
Progression to managerial positions in these fields is possible with experience.


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Government managers - economic analysis, policy development and program administration (40011)
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Other financial officers (11109)
Social policy researchers, consultants and program officers (41403)