60020 – Retail and wholesale trade managers



60020 – Retail and wholesale trade managers
Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis. They are employed by retail and wholesale sales establishments or they may own and operate their own store.



Index of titles
Antique dealer
Appliance store manager
Area manager - retail store chain
Art dealer
Art gallery manager - retail
Assistant department manager - retail
Assistant manager - food store
Assistant manager - retail
Assistant manager - retail trade
Assistant manager - wholesale trade
Audio equipment store manager
Auto dealership manager
Auto glass repair shop manager
Auto rustproofing shop manager
Automobile repair garage manager
Automobile repair shop manager
Automobile servicing manager
Bakery department manager
Bakery manager - food store
Bakery manager - retail
Beer store manager
Bicycle shop manager
Bird seller
Bookstore manager
Brake shop manager
Branch manager - retail
Camera store manager
Cannabis dispensary manager
Cannabis shop manager
Car dealer
Car dealership manager
Car leasing branch manager
Category manager
Cattle dealer
Clothing store manager
Coin dealer
Computer products dealer - retail
Computer products store manager
Concession holder
Concession manager
Confectionery department manager - retail
Confectionery manager
Convenience store manager
Custom tailoring shop manager
Customer service manager - automobiles
Customer service manager - retail
Customer service managing supervisor
Dealer - retail
Deli manager - food store
Delicatessen department manager - retail
Department manager - department store
Department manager - retail
Department store manager
Dispensing opticians office manager
Drugstore manager
Electronic products store manager
Fabric store manager
Farm heavy equipment dealership manager
Flea market concession operator
Flea market manager
Floor coverings and draperies store manager
Floor manager - retail
Flower shop manager
Flower store manager
Food store department manager - retail
Food store manager
Front end manager - retail
Fruits and vegetables manager - retail
Furniture store manager
Garden centre manager - retail
Gas station manager
General store manager
Gift shop manager
Hardware store manager
Jewellery store manager
Leather goods and clothing store manager
Liquor store manager
Livestock dealer
Management trainee - retail
Manager - retail store chain
Manager trainee - retail
Managing supervisor - retail
Meat department manager - food store
Meat department manager - retail
Metal dealer
Motor vehicle repair shop manager
Muffler shop manager
Office supplies store manager
Paint store manager
Parking garage operator
Parking lot operator
Parts manager - retail
Pet store manager
Pharmacy department manager - retail
Pharmacy manager - retail
Photographic equipment store manager
Photographic studio manager
Pleasure boat dealer
Produce manager - retail
Record store manager
Retail sales manager
Retail sales manager - e-commerce
Retail store owner
Salvage dealer
Scrap metal dealer
Section manager - retail
Service manager - retail
Service station manager
Ship chandler
Shoe store manager
Shop manager
Sporting goods store manager
Stamp dealer
Stationery store manager
Stereo equipment store manager
Store manager - retail
Supermarket manager
Television and stereo equipment store manager
Tire dealer
Toy store manager
Travel agency manager
Variety store manager
Video rental store manager
Video store manager
Wholesale establishment manager
Wholesale establishment managing supervisor
Wine store manager


Main duties
This group performs some or all of the following duties:
Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold, and implement price and credit policies
Source and negotiate with vendors when necessary to procure merchandise for resale
Develop and implement marketing strategies
Plan budgets, authorize expenditures, and monitor revenues
Evaluate and improve customer service and respond to customer requests and issues
Address staffing requirements, including the hiring, development and retention of staff


Employment requirements
Completion of secondary school is required.
A university degree or college diploma in business administration or other field related to the product or service being sold may be required.
Several years of related retail or wholesale sales experience at increasing levels of responsibility are usually required.


Additional information
There is some mobility between managers in this unit group, depending on the product or service.


Restaurant and food service managers (60030)
Retail sales supervisors (62010)
Advertising, marketing and public relations managers (10022)
Insurance, real estate and financial brokerage managers (10020)