13112 – Medical administrative assistants



13112 – Medical administrative assistants
Medical administrative assistants perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.

Index of titles
Administrative assistant - medical
Case load planner - home health care services
Medical administrative assistant
Medical secretary
Medical stenographer
Ward secretary
Ward secretary - hospital


Main duties
This group performs some or all of the following duties:
Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
Interview patients in order to complete forms, documents and case histories
Complete insurance and other claim forms
Initiate and maintain confidential medical files and records
Prepare draft agendas for meetings and take, transcribe and distribute minutes
Prepare financial statements and billing
Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
Order supplies and maintain inventory
Determine and establish office procedures and routines
May supervise and train other staff in procedures and in use of current software.


Employment requirements
Completion of secondary school is usually required.
Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.


Additional information
Health information management occupations (12111)
Medical records clerk (in 14100 General office support workers)
Medical transcriptionist (in 12110 Court reporters, medical transcriptionists and related occupations)