新新对公--高知圈跨国文件综合对公服务

马来西亚Malaysia

 

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What is Certificate of Good Conduct?
Certificate of Good Conduct is a document used to verify that the individual has no misdemeanour or criminal record during the period of stay in Malaysia.

What is the validity period for the Certificate of Good Conduct?
The validity of the certificate is one (1) year from the approval date. However, certain country/company would require a certificate with approval date lesser than one (1) year.

Who can apply Certificate of Good Conduct?
Citizen, resident and foreigner who has previously resided in Malaysia (at least 6 months) may apply the Certificate of Good Conduct.

My passport has expired. Can I apply without an active passport?
An active passport is mandatory for Certificate of Good Conduct application.

How long does it take for an application to be approved?
The application process will take between 30 to 90 working days.

What can I do to get my application approved faster?
No alternatives available to expedite the application process.

Why was my application rejected?
In most cases, your application contains mismatch or wrong information. Reason(s) for rejection will be provided by the administrator. You may find the reason via auto-generated Rejection  email and/or Notification from the e-Konsular Inbox.

Why was my application cancelled?
In most cases, your application needs to be revised. Reason(s) for cancellation will be provided by the administrator. You may find the reason via auto-generated Cancellation email and/or Notification from the e-Konsular Inbox.

Why was my application status showing failed?
In most cases, your application is failed due to past court/police record(s).

Can I request for the certificate to be sent via email?
No, we only produce physical certificate.

Can I use a normal postal delivery instead of the paid one?
Yes, you may. However, the Ministry of Foreign Affairs will not be responsible in case the envelope goes missing.

Is it possible to deliver the certificate using international courier services?
No, we do not deliver the certificate outside Malaysia. Please liaise with the nearest Malaysian Embassy/High Commission/Consulate General for collection arrangement.

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